Privacy policy

 

Privacy Policy

This Privacy Policy describes how Elysm (“we”, “us”, “our”) collects, uses and shares your personal information when you visit or make a purchase from our store.


Personal Information We Collect

When you visit our website or make a purchase, we collect certain information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely via third-party providers)
  • IP address and device information


How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you
  • Provide customer support
  • Prevent fraud and improve our services
  • Send marketing communications (if you have opted in)


Sharing Your Information

We share your information with third parties to operate our store, including:

  • Shopify (our e-commerce platform provider)
  • Payment processors (e.g. PayPal, Shopify Payments, Klarna)
  • Shipping carriers (e.g. DHL, DPD, Hermes)


Cookies

We use cookies to improve your browsing experience, analyse website traffic, and support marketing activities.

You can disable cookies in your browser settings.


Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • File a complaint with a data protection authority


Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy.


Contact

If you have any questions about this Privacy Policy, you can contact us at:
jonas@elysmclo.com